Bailey County Electric Programs and Services
For information related to the programs and services we offer, please click on the icon associated to each topic.
Report an Outage
To report an outage, please call 806-272-4504 at any time. Dispatchers are available to take calls 24-hours a day, 7-days a week, 365-days a year. If possible, have your member information available. All of this information, such as member number, account number, meter numbers and name on account, is located on your monthly billing statement. Please be aware that BCEC does not monitor any social media outlets, including the BCEC Facebook page, at anytime to detect outages or emergencies. Members must call in an outage or emergency to the 24-hour a day phone number. Please be aware that during a widespread outage, phone lines can become congested. Please be patient and continue to call back until you are connected with a dispatcher.
Text Alert Program
In times of a major and widespread outage, such as an ice and snow storm like Goliath, Bailey County Electric will text out updates or information regarding the outage and progess being made to restore power. Our Text Alert Program is a "one-way" message alert to advise a large number of members of a situation. Two-way communication must still be handled by contacting the Cooperative by phone. To be added to the the listing to receive such messages, please contact our office at 806-272-4504 or come by and fill out a contact card at the front office.
Critical Care Program
If you or someone permanently living in your household requires electrical life-sustaining equipment, we encourage you to apply to be enrolled in the BCEC Medical Critical Care Registry. Please follow the application instructions below and submit the required documentation.
1. Contact the BCEC office and request an application for enrollment. Or you can download and print the instructions, application and financial assistance listing provided below. The completed application and required documentation must be submitted in person to the BCEC office.
2. Fill out the application and return it to the BCEC office in person or by mail:Bailey County Electric Cooperative P.O. Drawer 1013 Muleshoe, TX 79347-1013
3. Request an official and original verification of electric necessity from your physician, due to your stated medical condition, and submit to BCEC. After both have been received by BCEC, you will receive a letter notifying you of your enrollment in the registry.
- This form will not be processed if incomplete or unreadable.
- Submission of this application does not automatically result in Medical Critical Care status. Notification of the action taken with regard to this form will be provided to the customer at the mailing address provided.
- Pursuant to the rules of the Public Utility Commission of Texas, designation as a critical care residential customer does not relieve a member of the obligation to pay for electric service, and service may be disconnected for failure to pay or make formal payment arrangements.
- Chronic condition or critical care status does not guarantee an uninterrupted, regular, or continuous power supply. If electricity is a necessity, you must make other arrangements for on-site back-up capabilities or other alternatives in the event of loss of electric service.
Government-In-Action Youth Tour
Each year, BCEC sends two (2) students to Washington, D.C., to tour the U.S. Capitol. While in Washington, students tour historical sites, meet with elected officials and attend events hosted by the National Rural Electric Cooperative Association (NRECA), an organization that represents more than 900 electric cooperatives across the nation. Applications for the 2018 Youth Tour are due by Monday, January 15, 2018 at 5:00 p.m. Please visit the "Community Tab" located on our top menu bar for requirements and details.
BCEC Education Scholarships
We believe one of our best investments is in educating the youth of our communities as they become our leaders of tomorrow. BCEC offers annual scholarships to eligible students to assist with expenses at any accredited university, college, junior college, technical school or trade school. Please visit the "Community Tab" located on our top menu bar for further information and eligibility requirements.
BCEC offers two (2) safety demonstrations: An Arcing Demonstration and a Safety Board Demonstration. These presentations illustrate how dangerous electricity is and instructs on how to stay safe around electricity. To inquire about booking a demonstration, please contact BCEC by calling 806-272-4504.