Our offices are open from 8:00 a.m. - 5:00 p.m. Monday-Friday excluding holidays. We can also be reached by telephone or email. Our dispatchers are available 24-hours a day, seven days a week should you have an outage to report. Please contact us at 806.272.4504 should you need to speak with any of us. We also invite you to follow us on Facebook.
Report An Outage
To report an outage, please call 806-272-4504 at any time. Dispatchers are available to take calls 24-hours a day, 7-days a week, 365-days a year. If possible, have your member information available. Please be aware that BCEC does not monitor any social media outlets, including the BCEC Facebook page, at anytime to detect outages or emergencies. Members must call in an outage or emergency to the 24-hour a day phone number. Please be aware that during a widespread outage, phone lines can become congested. Please be patient and continue to call back until you are connected with a dispatcher.
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